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Privacy Policy

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We at Steiner Beauty Products, Inc., the sponsor of the timetospa.co.uk website, respect our customers’ right to privacy and need for secure communications. Our Privacy Policy has been developed to provide you with an understanding of how we will use any personally identifiable information which you provide to us. Personally identifiable information is information that concerns you, individually, and that would enable someone to contact you. Such personally identifiable information is governed by our Privacy Policy and your use of this website constitutes your acceptance of our Privacy Policy and the practices it describes.

Please note that our Privacy Policy governs personally identifiable information provided to us via our web site or to the timetospa.co.uk call centers referenced on our website. It does not govern communications that you may have with others which reference our website or products, such as communications with third-party service providers who use our products.

Although our policy with respect to use and disclosure of our customers’ personally identifiable information, as described below, has been in effect for a number of years, this formal Privacy Policy was adopted on October 1, 2004.

Opting Out of Email Communication

To unsubscribe from our newsletter, please click here. After logging in, you will be taken directly to a page that will allow you to unsubscribe to future timetospa emails. Please uncheck the box that indicates: “Subscribe to Email”. Then hit submit. Please allow 24 hours for your request to be processed.

Categories of Personally Identifiable Information Collected

Visitors may browse our website without revealing any personally identifiable information, but shoppers must open an account with us. At that time, you will be asked to provide such personally identifiable information as your name, E-mail address, home or business address, telephone number and credit card information (name, number, card type, expiration date and CID code). If you do not wish to share this information via the internet, feel free to contact us by phone on +44 (0)177 316 1818 to place your order.

timetospa.co.uk also offers its customers personalised consultations with skincare specialists by E-mail. If you decide to consult with a specialist, you will be asked to provide personal information regarding your geographical location, skin characteristics and age group.

What Personal Information About Customers Does timetospa.co.uk Gather?

The information we learn from customers helps us personalise and continually improve your shopping experience at timetospa.co.uk. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but, then, you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our online store, and communicating with you.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use cookies and we obtain certain types of information when your web browser accesses timetospa.co.uk (which are explained below). There are tools designed to help you visit web sites anonymously, although we will not be able to provide you with a personalised experience at timetospa.co.uk if we cannot recognise you, we want you to be aware that these tools exist.

E-mail Communications: To help us make E-mails more useful and interesting, we often receive a confirmation when you open an E-mail from timetospa.co.uk if your computer supports such capabilities.

Information from Other Sources: We might receive information about you from other sources such as government census information, and add it to our account information. Any information gathered would be used for the purpose of bettering communication to you.

Use of Personally Identifiable Information

Your personally identifiable information is used for our internal business purposes only. timetospa.co.uk does not sell, rent or lease your personal information to independent third parties except as described below. We use personally identifiable information to identify account holders, open and maintain accounts, process, service and enforce transactions, send related communications to customers and to provide customer services and support. Credit card numbers are used only for processing payments and are not used for other purposes. We may also use personally identifiable information to provide you with optional product or service updates, promotional notices and offers and other information about timetospa.couk and its products.

As stated above, timetospa.co.uk does not share our customer information with third parties, except as described in the next paragraph. If you receive information about our products from another company, timetospa.co.uk has no control over the use of their data. You will need to contact the company that delivered the email to opt out of receiving ongoing emails.

Disclosure of Personally Identifiable Information

We may use third party, unaffiliated, companies to help us maintain and operate our web site or for other reasons related to the operation of our business, and those companies may receive your personally identifiable information for that purpose. Should we be required to do so, we may also disclose personally identifiable information about you in connection with a legal claim, governmental request or investigation. Further, as our business develops, we may sell or buy corporate assets, and in such transactions customer information may be shared with third parties and become one of the transferred business assets.

Keeping Your Personally Identifiable Information Secure

Our authorised secure server, VeriSign®, uses Secure Sockets Layer (SSL) encryption - the industry standard -- when collecting or transferring sensitive data such as your credit card information. SSL encryption is designed to make such sensitive information unreadable to anyone but us.

If you prefer to place your orders by telephone, you may call our customer care team on +44 (0) 117 316 1818. Your personally identifiable information will be treated with the same confidentiality and security as orders placed on our web site and is governed by the terms and conditions of this Privacy Policy.

All timetospa.co.uk data is stored outside of the UK but is still in compliance with the EU Data Protection Act.

Changes to Your Personally Identifiable Information

You have the ability to review, change and/or correct the personally identifiable information you provide to us by going to the web page that links to your account and using the edit tools provided there to change your information.

Use of Cookies

Cookies: Cookies are alphanumeric (letter and numeric) identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to provide features that help your user experience. The 'Help' portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our websites best features, and we recommend that you leave them turned on.

Flash Cookies: We may use Flash cookies or local shared objects, to store your preferences or display content based upon what you view on our websites to personalize your visit. Advertisers and third-party service providers also may use Flash cookies to collect and store information. Flash cookies differ from browser cookies; they collect a different amount and type of data, with a different data storage mechanism. Cookie management via your your browser will not remove Flash cookies. If you disable Flash cookies, you may not have access to features that make your Elemis website experience more efficient.

Web Beacons: Web beacons are small pieces of data embedded in images on websites. Web beacons may involve the transmission of information directly to us, to another party on our behalf, or to another party in accordance with its privacy policy. We may use web beacons to bring together information we collect about you.

Selling to Children

timetospa.co.uk does not sell products for purchase by children. If you are under 18, you may use timetospa.co.uk only with the involvement of a parent or guardian.

Optional Provisions

Our customers are given the option of registering with us to receive special offers, newsletters and new product updates by E-mail. If at any time you decide that you no longer wish to receive these communications, you may opt out of receiving them by simply clicking on the "unsubscribe" link, which is attached to every E-mail that is distributed to our customers. By clicking on this link, you will automatically be deleted from our mailing list and will not receive any further E-mails. Should you wish to be added again in the future, just do a basic registration the next time you visit www.timetospa.co.uk. To do this, simply click on the "Register Now" button on the home page and fill in your name and E-mail address. This will add you, once again, to the mailing list.

You are eligible as a consumer within the EU to contact the Online Dispute Resolution: http://ec.europa.eu/consumers/odr/

Changes to Our Privacy Policy

As we strive to improve our products and services, we may revise our Privacy Policy from time to time. We encourage you to periodically consult this Privacy Policy. If there are updates, they will be posted to this Privacy page on our website along with the effective date of the revision. In the event of any significant changes to our Privacy Policy, timetospa.co.uk will notify affected customers by E-mail.

Contact Us

We respect your opinions. If you have any questions or comments about our Privacy Policy please contact us at [email protected] or write to us at the following address:

Steiner Beauty Products, Inc. ,

timetospa Customer Care Centre
Unit D, Poplar Way East
Cabot Park
Avonmouth, Bristol
BS11 0DD


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